Privacy Policy

Information you provide to us

When you complete a form on the Site, email us, or apply for a position, you may provide:

• Contact details, such as your name, email address, phone number, and company or organization.
• Professional and employment information, such as your resume or CV, your LinkedIn profile, work history, education, qualifications, the kind of work you do and are looking for, and any other details you include when applying for a role or joining our talent network.
• Message content, meaning anything you choose to write to us in a form field, email, or attachment.

Where our forms and applications go

The forms on the Site are run for us by service providers, and what you enter goes directly to them on our behalf:

• Contact form for companies (on our homepage and Client Contact page). Provided by LeadConnector. It asks for your company, name, email address, phone number, and title, the area you need help with, and the kind of engagement you have in mind, and it records how you reached us (for example, from one of our emails or ads).
• Contact form (on our Contact page). Provided by ActiveCampaign. It asks for your name, email address, phone number, and company, what you are looking for, and your message.
• Talent community form (for candidates). Provided by ActiveCampaign. It asks for your name, email address, phone number, a link to your resume, LinkedIn profile, functional area, current employment status, and the kind of engagement you prefer.
• Job applications. The Apply buttons on our job pages open our applicant system, provided by Avionté, on its own website, where you complete your application and can upload a resume. Applications for roles at Connect Life Sciences itself are made by email.

Information collected automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies (see Cookies and analytics) and through standard web server logs:

• Usage and device information, such as pages viewed, links clicked, time spent on pages, referring website, browser type, operating system, and general device characteristics.
• Approximate location, such as the country, region, or city derived from your device’s IP address. As described below, Google Analytics does not store your full IP address.
• Online identifiers, such as the randomly generated identifiers stored in analytics cookies to distinguish one visitor or session from another.
• How you reached us, such as a short tag on a link in one of our emails or ads (for example, “att=email”). Our contact form records it with your enquiry, and while analytics is on the Site keeps it in your browser for the rest of your visit, so the form still has it a few pages later.

Categories under California law

For the purposes of the California Consumer Privacy Act, as amended (the “CCPA”), the personal information described above falls into these statutory categories:

• Identifiers (for example, name, email address, phone number, IP address, and online identifiers).
• Professional or employment-related information and education information (for example, resume, work history, and qualifications).
• Internet or other electronic network activity (for example, browsing and interaction data collected by analytics).
• Geolocation data (approximate location only).

What cookies are

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work, to remember preferences, and to gather information about how a site is used. Websites can also keep information in your browser’s local or session storage, which works in much the same way. This section lists what the Site, and the services built into it, keep in your browser.

How your choice works

The first time you visit, a banner explains the optional tools (Google Analytics) and lets you choose. What happens next depends on where you are:

• In the United States, it is on by default. You can switch it off in the banner’s Preferences, or at any time with Cookie preferences at the bottom of every page, and an opt-out never expires.
• Everywhere else, nothing optional runs until you turn it on.
• To tell which applies, the Site compares your device’s time zone with the country our hosting network sees for your connection. Only a visit where both point to the United States counts as one; if either does not, or we cannot tell, the visit is treated as outside it.
• Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as an opt-out of Google Analytics, and the banner says so.
• When a tool is on, it starts once you scroll, tap, or press a key, or a few seconds after the page has loaded.

Your choice is kept in your own browser as cls_consent_v1. It identifies no one and is never sent to us. If you allowed a tool, we ask again after a year. If you switch a tool off after it has run, the Site deletes the cookies it set here and reloads the page; cookies a service sets on its own domain can only be removed in your browser’s settings. Cookies left by tools our previous website used (the consent tool’s, with names beginning cmplz_, and _zitok, set by ZoomInfo, which this Site no longer uses) are deleted when you visit, along with ZoomInfo’s session entries.

Google Analytics

The Site uses Google Analytics 4, a web analytics service provided by Google LLC (“Google”). Google Analytics uses first-party cookies (for example, cookies beginning with _ga) to help us understand how visitors interact with the Site, such as which pages are viewed and how visitors arrive. This information is used in aggregate to measure and improve the Site’s performance. It is not used to identify you personally.

We load it directly from Google with Google signals and ad personalization switched off, so what it collects is not used to build advertising profiles. Its cookies are _ga and _ga_1REPH9KR51, which tell one browser from another and keep track of a visit, for up to two years.

Unlike the older Universal Analytics, Google Analytics 4 does not log or store your full IP address. Your IP address is used momentarily to estimate a general location (such as country or city) and is then discarded rather than saved. Data collected by Google Analytics is processed by Google on our behalf. To learn how Google uses information from sites that use its services, see Google’s “How Google uses information from sites or apps that use our services” and the Google Privacy Policy.

Forms and other services

Some parts of the Site load from other companies, which may set their own cookies or keep information in your browser under their own name:

• Contact form for companies (LeadConnector). The form loads from LeadConnector within the page, with its typeface from Google Fonts. LeadConnector records that the form was viewed, keeps a random identifier in your browser for up to a year along with the page you were on and the site that referred you, and saves answers you have started so they are not lost. It uses Cloudflare Turnstile to keep out automated submissions, and Cloudflare sets a short-lived security cookie (__cf_bm, 30 minutes).
• Contact and talent community forms (ActiveCampaign). These forms load from ActiveCampaign, with a phone-number helper from jsDelivr and fonts from Bunny Fonts. ActiveCampaign’s network sets the same 30-minute security cookie.
• Hosting. Our host, WP Engine, keeps standard server logs, and its security service may set a cookie (cf_clearance) when it checks that a visitor is not an automated program. The Site also keeps a seven-day log, without network addresses, of old page addresses that visitors follow, so it can send them to the right page.

The Site serves its own typeface, so pages make no font requests to anyone else. It also keeps a few small items in your browser: your consent choice (above); the tag showing how you reached us, when your link carried one and analytics is on, in session storage for the rest of the visit; a WordPress check of which emoji your browser can display, in session storage; and an entry LeadConnector’s script keeps for a contact form on the page.

Your choices

You have several ways to control cookies and analytics:

• Cookie preferences. Use Cookie preferences at the bottom of every page to switch each optional tool on or off at any time.
• Browser controls. Most browsers let you block or delete cookies through their settings. Blocking some cookies may affect how the Site works.
• Google Analytics opt-out. You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics across websites.
• Global Privacy Control. We treat a recognized Global Privacy Control (GPC) browser signal as a request to opt out of Google Analytics, as described above and in Section 5.

We may disclose personal information in the following ways:

• Service providers. We share information with vendors who perform services for us, such as website hosting (WP Engine), analytics (Google), our contact form (LeadConnector), our talent community (ActiveCampaign), our applicant system (Avionté), email, and other recruitment tools. These providers are permitted to use the information only to perform services for us.
• Prospective employers and clients. As a staffing and recruitment firm, when you apply for a role or join our talent network, we share relevant candidate information (such as your resume, qualifications, and contact details) with prospective employers and clients for the purpose of evaluating you for opportunities.
• Legal and safety. We may disclose information to comply with the law, respond to lawful requests, enforce our agreements, or protect the rights, property, or safety of Connect Life Sciences, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

Sale or sharing of personal information

We do not sell your personal information for money, and we do not share your personal information for cross-context behavioral advertising.

Depending on where you live, other state privacy laws (for example, in Virginia, Colorado, Connecticut, and a growing number of additional states) may give you rights similar to those described for California, such as the right to access, correct, or delete your personal information, and the right to opt out of certain processing. To exercise any such rights, contact us using the details in Section 12. We will honor rights that apply to you under the law of your state of residence.

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide our services, to respond to you, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Analytics data is retained according to the retention settings configured in Google Analytics. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Connect Life Sciences, LLC
Email: connect@connectlifesciences.com
Phone: (781) 232-3580
Address: 3434-135 Kildaire Farm Rd, #800, Cary, NC 27518, USA